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KnowledgeLab

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Operations ♦ Sales ♦ Marketing ♦ IT


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BACKGROUND



BIOGRAPHY


 

AFFILIATIONS



BACKGROUND


KnowledgeLab Consulting Inc. specializes in operations, sales, marketing, start-ups, and technology combining proven, repeatable, and actionable business principals with innovative methods to maximize your customer relationships, employees, processes, and information technology to benefit your bottom line. KnowledgeLab is not your typical consultant.


We do not tell you what you already know. We work to harness the creativity of your organization, with minimal disruption, to discover new information and provide actionable plans. Many in the consulting industry have spent their careers developing theories and writing white papers. We have lived it as senior managers with a record of results in large corporations, start-ups and in the Federal Government.


KnowledgeLab is founded on the concept that business is run by people…management, employees, customers and suppliers.  An astute consultant can create a winning management, technology, sales or marketing strategy but do they appreciate the importance of people and processes.  No matter how innovative a strategy or plan, if it does not have buy in by your employees and attacks the minutia  of  poor processes it runs the risk of failure.  Even more important, does it take into consideration your customers and suppliers?


KnowledgeLab understands that without a systematic approach even the best ideas can fail. Are you automating poor processes?  Will employees embrace and ultimately accept new systems? You need a plan that takes these issues into consideration and overcomes them.  We know how to develop strategies that encompass all aspects of success. KnowledgeLab was founded by someone who has lived the experience of growing a business both large and small.  


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BIOGRAPHY - JACK N. BOBBITT, PRESIDENT















Career Experience – Corporate

KnowledgeLab, Inc., President

         KnowledgeLab Consulting

Offered subject matter expertise in the areas of sales, business development, account penetration, marketing, and operations management from start-up to multi-billion-dollar corporations. Shaped business plans for a start-up security company, containing roadmaps for sales, marketing, finance, and operations. Improved a BI software provider’s market position and maximized financial growth by guiding them on penetrating strategic accounts. Conducted in-depth market research and devised marketing strategy, comprising of go-to-market, collaterals, and web development to reach customers and achieve competitive advantage. Proficiently described existing business systems, developed enterprise IT design strategy and account sales plan that articulated business mission and vision.

     KnowledgeLab Software   

Enterprise software development of large-scale budgeting and analysis system that allows customers to plan, approve and track all expenditures across their enterprise allowing daily tracking and management of costs.  

Created from scratch, framework, business rules, features and functionality of enterprise software package. Wrote company business plan including market research, financial and sales forecasts. Developed marketing strategy that clearly articulates company’s message and position its products advantageously. Designed and wrote collaterals, and Web pages. Conducted direct sales calls, presentations and product demonstrations to potential customers.

     

     KnowledgeLab Network Systems  

Providing consulting and system integration to Fortune 500 companies; troubleshooting poorly performing national/global networks; recommending improvements to hardware, servers, operating systems, and applications; use simulation to predict future performance was unique at the time.

Co-founded, funded, and with partner, ran company overseeing and directing all aspects of sales, marketing, finance, government reporting, payroll, and operations. Presided over and directly involved in personnel management, legal matters, marketing materials, presentations, web page development, pricing models, and market analysis. Primary contact for establishing relationships with banks, financial entities and investors. Clients included EDS, Perot Systems, MCI, Nortel, The Prudential, and The Associates.


CompuCom Systems

  

     Branch Manager / National Sales Director / Director of Sales Operations and Marketing

Provides technology management services and IT products designed to simplify the selection, integration, and cost-effective, ongoing management of the digital infrastructure to large businesses. Employed 4,100 and yielded $2.7 billion in revenue.


     Director of Sales Operations & Marketing

Promoted and accepted accountability for all marketing/sales operations. Challenged to initiate company’s marketing strategy into end-to-end services, develop and implement marketing research, company budgets, compensation plans, and sales operations. Managed projects as assigned and reported directly to Chairman of the Board.


     National Sales Director  

Started division January 1992, developing totally new market. Responsible for nationwide sales of microcomputer hardware and services. Developed business plan, oversaw profit and loss, marketing, press relations, advertising, channel strategy, rep compensation plan, vendor relations, and administration.  


     Branch Manager  

Managed sales, operations and service integration of microcomputer sales to Fortune 1000 companies in Houston market. Restructured branch to maximize profit-and-loss performance. Accountability included sales management, hiring, accounts receivable, expense control, administrative staff, and service personnel.  


Career Experience - Government


Principal, Deep Water Point, LLC


Deep Water Point’s (DWP) team of senior management, technical and financial experts, from both Federal industry and government agencies, provide a comprehensive understanding of a bid program’s mission drivers and risk issues that shape government decisions.


Assistant Secretary of Administration | Senate Confirmed Presidential Appointee

Department of Housing and Urban Development, Washington, DC  


Managed vision and strategic direction across all human resources, procurement, and facilities functions with a budget of $273M, as well as motivated and mentored 519 employees for a $56.5B federal agency. Administered FHA lender and servicer partners, while serving as a member of FHA Mortgagee Review Board. Developed and implemented training programs for onboarding new hires, employee and manager development, and new manager training. Improved efficiency of hiring, training, and procurement process by devising and executing several programs; established numerous new cloud-based systems that reduced costs and increased productivity. Adopted best practices, procedures and minimized management overhead by removing redundant management positions. Instigated project management plans that outlined goals, KPIs, budget, timeline, and deliverables, while boosting quality and simplifying acquisition process.


Lead Advance Representative

The White House, Washington, DC


Led a team of White House staff accountable for trip logistics of the President of the United States. Served as a Lead, directing all aspects of Presidential events outside of the White House. Coordinated trip logistics with national leaders, foreign countries, US Secret Service, White House Communications, and military agencies. Upon the Presidents arrival was responsible for briefing key senior staff and principal leading them through each step of the visit. Led over 100 White House events.


Director of Strategic Communications

Federal Housing Administration, Washington, DC


Developed a highly effective account management and marketing department including a quality program and IT systems.  Created and executed channel strategies and marketing plan to maximize account penetration and consumer awareness. Designed and executed web portal from scratch implementing web-marketing campaign, BI for market research & ROI measurements and CRM for account management, call center and case management.  


Mr. Bobbitt has a Bachelor of Business Administration degree from the University of Texas at Austin.

 


Mr. Bobbitt is a growth-focused leader with substantial experience in sales, marketing, and operations management, in both the public and private sectors.  Success in creating vision, culture, and strategies, with a solid background in identifying revenue opportunities, building a customer base, and forging long-term relationships while delivering increased sales, profit, and productivity. Counseled key business leaders on diverse matters, including business growth, account penetration, marketing strategy, and partnerships building. Proven track record in leading all aspects of HR, procurement, and facilities management functions. Strong background in improving processes, streamlining operations, increasing revenue, and building information technology systems and solutions. Demonstrated ability to motivate staff members and turn under performing teams into record-breaking units while fostering a culture of excellence. Philosophy of People, Process, Performance to maximize Profit. Top Secret Clearance.


PHOTO GALLERY


Affiliations

Photo Gallery  >>

Photo Gallery

Deep Water Point’s (DWP) team of senior management, technical and financial experts, from both Federal industry and government agencies, provide a comprehensive understanding of a bid program’s mission drivers and risk issues that shape government decisions. DWP also has a comprehensive understanding of the competitive landscape to help Boost our client’s strengths.We drill beneath the information in the public domain to provide actionable intelligence on emerging opportunities and vital market sectors. We bring in agency, industry, technology, and acquisition subject matter experts who know how to form a team and craft a proposal that provides a competitive edge. And with our extensive network of contacts, we can help agencies understand the value of innovative solutions. Our clients win due to the combination of their high-value offerings and DWP’s deep knowledge of the agency, the program, the operational culture, and the key decision makers.


ULTIMATE LEAN, INC. is an 8(a) company providing Lean Enterprise, Business Process Reengineering, Lean Sigma, Strategy Deployment and 3P Lean Product Development. We have developed a powerful, simple, and systematic approach for creating Business Excellence. The approach maximizes improvement in the shortest time while minimizing risk to the agency and drives toward a fundamental culture change. Totally action-oriented and implementation-focused, our senior consultants have spent a career using hands-on, proven methodologies to drive rapid improvement.



Jack Bobbitt’s Testimony at Senate Confirmation Hearing to become Assistant Secretary of Administration (Operations).